Web Services

Hello WCU Web Editors!

Read about how we’re using our content management system (CMS) at WCU.  The Web Services team is: Jed Tate, Paige Herman, Patrick Hinkle, Jeff Tatham, and Melissa Highter. Please contact us through the IT Help Desk at 828-227-7487 or ithelp@wcu.edu. The folks at the Help Desk are dedicated to taking your requests for assistance, 8-5, […]

Fall 2016 OmniUpdate Webpage Editing Training Dates

These training sessions are specifically for departmental webpage editors whose pages have been switched over to the new, 2015 templates. We’ll cover all the basics for new users as well as some of the features available in the new templates. If you’re interested in coming, please email me and I’ll send you a meeting invitation. […]

Summer 2016 OmniUpdate Training Schedule

These training sessions are specifically for departmental webpage editors whose pages have been switched over to the new, 2015 templates. We’ll cover all the basics for new users as well as some of the features available in the new templates. If you’re interested in coming, please email me and I’ll send you a meeting invitation. […]

Fall 2015 OU Training Schedule

Fall 2015 Training Schedule These sessions are for people who have not edited web pages in OU Campus at WCU or maybe have done a little editing and want to reinforce their knowledge of OU. If you’re interested in coming, please email me and I’ll send you a meeting invitation.   hinkle@wcu.edu Wednesday, September 16th, 9:30 –  […]

Find things on WCU.edu

Some departments have recently changed their names – which pages is the name on, so it can be updated? Other folks are wanting to find all the pages containing a faculty member’s name, after the person leaves WCU. What if a software you link to changes its link? We can help! We can run a […]

Summer 2015 Training Schedule

These sessions are for people who have not edited web pages in OU Campus at WCU or maybe have done a little editing and want to reinforce their knowledge of OU. If you’re interested in coming, please email me and I’ll send you a meeting invitation. hinkle@wcu.edu Tuesday, May 12th, 9:30 – 12 – Belk […]

February Training

Tomorrow’s training session for OU Campus has been rescheduled for Friday, Feb 27th from 130-4 in Belk 406, due to weather predictions. If you’re interested in attending this rescheduled session, please email me. Melissa

Spring 2015 Training Schedule

These sessions are for people who have not edited web pages in OU Campus at WCU or maybe have done a little editing and want to reinforce their knowledge of OU. If you’re interested in coming, please email me and I’ll send you a meeting invitation. mhighter@wcu.edu Tuesday, January 13th, 9:30 – 12 – Belk […]

R25 – Some general pointers for calendars

Cancelled Event – Event is cancelled, but it needs to stay on the calendar, so people know it’s cancelled. Leave the event as confirmed, but changed the title to POSTPONED – event name OR CANCELLED – event name. Events on the Main WCU Calendar – Choose category of Audience – General Public. This will get […]

R25 – Changing the Event Type on a Confirmed Event

Unfortunately R25 will not allow you to change the event type on a confirmed event. As many of the new public calenders are built to filter events based on type, it is sometimes necessary to change an event type after it’s been approved. To accomplish the task, you will need to do the following: First, […]

R25 – Copying Events

First, you will find the reference number and use it to locate the event. In this case, here is our event:   The first step is to highlight and copy (ctrl+C) the reference number. Next, you will search for the event from the Event Directory. From you’re my R25 (homepage) screen, click on the word […]

R25 – Event Types

Unless specifically stated, event types are appropriate for all audiences (students, faculty/staff, alumni, general public). Academic Calendar – Used only for dates on the academic schedule, such as first days of class, withdraw deadline, exams, etc. Student holidays should use this event type, but the name of the event should clearly state that it is […]

R25 – Cannot find a place to route this event

When you try to save an R25 event, you may receive the following error message: “Cannot find a place to route this event. Please check the event type, the dates, and the organization name.” R25 stores event data in a folder structure (called cabinets) that is based on the fiscal (or academic) year. Each cabinet […]

Deleting webpages and files

Deleting Files

Version 10 reminders

Couple of things to remember when working with OU Campus, Version 10, to edit WCU webpages. 1)      You must save your edits, not just submit them for publishing. If you close the editing window and click submit, it will allow you to submit the unsaved page. You must save first. Not save a version, save […]

creating new sections of your website

Reminder – if you create a new section, not just a single new page, in your site, you must submit for publishing not just the pages you create, but also the _nav.inc and props.pcf files in that new section. This is in the manual on page 55. If you only submit the new pages, the […]

Features and Documentation for Version 10

We had a successful first week with Version 10 of OU Campus. The folks that logged in had positive feedback and lots of pages were updated and published. Hurrah! We revised our training manual and uploaded a new version at http://cms.wcu.edu. There are a few new or improved features we want to draw your attention […]

Instagram

If you have a 2011 template page, the style with a “Contact Us” box, you can now include a link and icon to an Instagram account. This is in addition to Facebook, Flickr, Twitter, YouTube, and Linked In.

OU Campus Version 10 is Here!

Thank you for your patience while we had you logged out of our campus web editing system, OU Campus. Version 10 is here! We have uploaded the slideshow from our demo sessions, so that you can quickly survey the differences. Our training manual is also updated and online. We will be tweaking this document as […]

OU Reminders

A few schedule reminders… Tomorrow is our last demo session for our Wednesday, September 3rd system upgrade. You can review the slides of the presentation online at http://cms.wcu.edu/?p=498 Training schedule is online at http://cms.wcu.edu/?p=511 And some OU Campus how-to reminders. All of these details are available in our training manual at http://cms.wcu.edu: • Be sure […]

Collecting Data via Forms on WCU Websites

We often get questions about creating forms on the WCU website. • Can I use Google Docs? Can you create a form for me? • Do I need to use Qualtrics? • What information can I request in a form? • What data is FERPA protected? The Data Security and Stewardship Committee (DSSC) has approved […]

OU Campus Training Fall 2014

These sessions are for people who have NOT edited web pages in OU Campus at WCU or maybe have done a little editing and want to reinforce their knowledge of OU. It’s not a training session that everyone needs to attend due to the upgrade to a new version. These are our regular full training […]

Tuesday, July 8th, OU Campus Outage

IT is improving the way our email/network authentication system works on July 8th. This affects our ability to log in to OU Campus for that day. Tuesday, July 8th, there will be no access to edit webpages in OU Campus while these changes are made.  We’ll update you when access is restored.  Once it is, you’ll […]

Web Services Reminders

GETTING HELP We love to hear from you and we’re here to help, answer questions, and add features to your pages. Please direct all calls and emails to the IT Help Desk at 828-227-7487 or ithelp@wcu.edu. The folks at the Help Desk are dedicated to taking your requests for assistance, 8-5, Monday through Friday. We’ll […]

Version 10 of OU Campus coming

NEW SCHEDULE: Our update to Version 10 of OU Campus (our webpage editing software) is being moved to September 3, due to an adjusted launch schedule from OmniUpdate. Our tour times are moving as well – Please add one of the following sessions to your calendar: Tuesday, August 5, 10-11am, Mountain Heritage Center Auditorium Tuesday, […]

broken links report

Hi all – I’m sending out broken links reports today in a different format than you’re used to. This report shows links that go to the old URLs, the #.asp URLs that retired April 1. Here’s an example of what you may receive (if you have broken links on your pages): /admissions/transfer-admission/ … cca-graafsma.pcf 1 […]

Training Reminder

Just a reminder, our last scheduled training session of this semester is next week, Tuesday, April 22 from 1-4.   If you’re interested in coming and have not yet signed up, please email me and I’ll send you a meeting invitation.   Training format: OU Campus Training Outline2. Part one – 90 minutes Part two […]

Google Analytics Scheduled Email Reports

One feature of Google Analytics is to force a period of time for automated emails to be sent – the longest option being one year, which we chose. Some of you may have received or may soon receive a message like this: This scheduled email ends on May 2nd, 2014. To extend this email, please […]

Java setting update for OU Campus

The image editor in OU Campus runs on Java.  The newest version of Java requires a setting change in order for the image editor to continue working normally. To edit images you will need to make this adjustment. Any of you with the new versions of slideshows that are rolling out today, NEED to do […]

More information about Redirected URLs phasing out

We cannot give you any report of what links you need to change. You need to check each page. After the redirected #.asp URLs are removed in April, we can give you a broken links report. DIRECTIONS: How to update a link from #.asp to words.asp BEFORE April 1st 1) Hover over the links on […]

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