R25 – Cannot find a place to route this event

November 13, 2014

When you try to save an R25 event, you may receive the following error message:

“Cannot find a place to route this event. Please check the event type, the dates, and the organization name.”

R25 stores event data in a folder structure (called cabinets) that is based on the fiscal (or academic) year. Each cabinet holds events between July 1st of a given year, and June 30th of the following year. R25 cannot handle events that span cabinets. If you try to save an event that cross the June/July boundary, you will receive this error message. You will need to split the event into two (or more) pieces.