OU Campus

Training Schedule for OU Campus

Hi all – we’ve set a training schedule for the next few months. This will be a class for beginners but anyone wanting a refresher is certainly welcome too! All classes are in Belk 406. Thursday, June 6, 1-4pm No classes scheduled for Summer. Our website http://cms.wcu.edu is always available, as is the training manual, […]

Training for NEW users

I have scheduled a training for NEW OU Campus users….folks that didn’t use RedDot in the past. If you have a new person in your area that needs to be a web editor, please have them contact me. The class is Thursday, May 16, from 1-3pm. I have already invited folks that have enquired over […]

UPDATE – IE Issue with OU

UPDATE JUNE 11th: Recently, we’ve seen instances of Internet Explorer (IE) 9 and 10 users receiving this message when logging into their pages in OU: “The site name was not provided. Please try again or contact technical support. S27” Here is the solution: On Internet Explorer’s toolbar, go to Tools > Compatibility View settings, Turn […]

Images

RESOLVED: We are expecting a fix soon for the issue of reusing an existing image in a page. If you need to reuse an image, please ask us for help until this issue is resolved. We have fixed the ability to upload NEW images. Directions for both will be in the online manual in the […]

Rotating Banners

We are restoring the rotating banner functionality over the next few days. If your page previously had a set of banners that changed when the page refreshed, those will be back in place. To add or change banners on your site, please continue to contact us via the Help Desk. This is not a self-service […]

Unplanned Maintenance for OU

RESOLVED: In order to fix the known issue with uploading/browsing images and files, OU will need to run a software update this weekend. Please log out of OU by 6 p.m. today and stay logged out this weekend so that the update can take place; the issue is expected to be resolved by Monday. We […]

HTML Access

Do you need HTML access to edit your pages? Just contact the IT Help Desk and request it. ithelp@wcu.edu or x7487 or http://help.wcu.edu.

Update on OU Campus

RESOLVED: It’s been a great first week with OU Campus! We hope you’re enjoying successful web editing. We’re continuing to iron out some details and want to keep you up to date on a few issues we’re aware of: • Anchor/jump links • Uploading files (pdfs, word docs, etc) • Additional analytics codes We’ll keep […]

Links to Images and Files

UPDATED: Files must be uploaded to the WebFiles folder and images to the WebGraphicsNew folders, located in the “top” folder of the site. You have to navigate to those folders to add an image or pdf or word doc or other file.